PRIVACY POLICY

Last Updated: 6 October 2026

 

Zeeprint.my (“Zeeprint”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase through Zeeprint.my.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, make a payment, or contact us, we may collect certain information including:

  • Full name

  • Company or business name, where applicable

  • Billing and delivery address

  • Email address

  • Telephone or WhatsApp number

  • Order details and purchase history

  • Information provided when submitting artwork or printing requirements

  • Payment-related information

  • Information you provide when contacting our customer service

  • Technical information such as IP address, browser type, device information, and website usage data

We only collect information that is reasonably necessary to provide our products and services, process transactions, and operate our website.

2. Payment Information

Payments made through Zeeprint.my may be processed by our appointed third-party payment gateway provider.

Zeeprint.my does not directly store or retain your complete credit or debit card number, CVV/security code, or online banking login credentials.

Payment information is transmitted securely to the relevant payment service provider for the purpose of authorising and processing your transaction.

The payment gateway provider may process your information in accordance with its own privacy policy, security standards, and applicable laws and regulations.

3. How We Use Your Information

We may use the information collected for the following purposes:

  • To process and fulfil your orders

  • To process payments and verify transactions

  • To arrange delivery or collection of your orders

  • To communicate with you regarding your orders

  • To respond to enquiries and provide customer support

  • To prepare quotations, invoices, receipts, and other transaction records

  • To provide customised printing services according to your requirements

  • To improve our website, products, and services

  • To detect and prevent fraudulent or unauthorised transactions

  • To comply with applicable legal, accounting, and regulatory requirements

  • To send promotional or marketing communications where permitted by law and where appropriate

4. Disclosure of Information

We may disclose your personal information to selected third parties where reasonably necessary to provide our services.

These parties may include:

  • Payment gateway and payment service providers

  • Delivery and courier service providers

  • Website hosting and technical service providers

  • IT, security, and software service providers

  • Professional advisers, auditors, or service providers

  • Government authorities or law enforcement agencies where required by law

We do not sell or rent your personal information to third parties.

5. Customer Artwork and Files

As part of our printing services, customers may upload or provide artwork, documents, logos, photographs, or other files.

These files are used solely for purposes related to fulfilling the customer’s order, including artwork checking, printing, production, and delivery.

We will take reasonable steps to protect customer files from unauthorised access, disclosure, or use.

Customers are responsible for ensuring that the content and materials they submit do not infringe the rights of any third party.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.

Our website may use security technologies such as SSL/TLS encryption to protect information transmitted between your device and our website.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

7. Cookies

Zeeprint.my may use cookies and similar technologies to improve website functionality, remember user preferences, analyse website traffic, and improve our services.

Cookies may also be used by certain third-party services integrated with our website, such as analytics, advertising, payment, or other service providers.

You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

8. Third-Party Services

Our website may contain links to or integrate with third-party websites and services.

These third parties may have their own privacy policies and terms of use. Zeeprint.my is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage users to review the relevant privacy policies before providing personal information to third parties.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal, accounting, or regulatory obligations.

When personal information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.

10. Your Rights

Subject to applicable laws and regulations, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where legally permissible

  • Withdraw consent for certain uses of your personal information

  • Opt out of certain marketing communications

To make a request regarding your personal information, please contact us using the details provided below.

11. Children’s Privacy

Our website and services are not specifically directed at children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, services, technology, or applicable laws and regulations.

Any updated Privacy Policy will be published on this page with the revised “Last Updated” date.

We encourage you to review this page periodically for any changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Zeeprint.my
Wezeeprint Venture
Website: https://zeeprint.my
Email: zeeprint.kd@gmail.com
Phone / WhatsApp: +60172286637
Business Address: No.33, Jalan PJU 5/20A, Kota Damansara, 47810 Petaling Jaya, Selangor

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.

Zeeprint.my | Wezeeprint Venture
Printing Solutions for Businesses & Individuals